Privacy Policy
At Ledro Design we take the security and privacy of your personal data very seriously and we are committed to complying with the Data Protection Act 1998 and the General Data Privacy Regulation (GDPR).
Giving Consent
By using our website, you are accepting and agreeing to us using and collecting information about you in accordance with this privacy policy. You give consent for the storage of some of your personal information when you opt-in and sign up to our newsletter on our homepage. You also give us consent by opting in before any transaction placed on our website (via a tick box that states you have read and understood the stores Terms and Conditions and Privacy Policy.
How do we get your information and what do we use it for?
When you make a purchase from our online store, we collect the personal information that you provide such as your name, address, email address and payment information. This information is used to process your order and notify you of your order status.
We may also sometimes send promotional emails (using the email you provided) about special offers and new products, that may be of interest you. We take reasonable precautions and follow best practices to ensure that your data is kept safe and secure.
Shopify
We use Shopify.com to host our online store. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
We do not store your full card details, these are stored by Shopify on secure servers behind a firewall and Shopify comply with PCI DSS standards (Payment Card Industry Data Security Standard)
For more information regarding Shopify please see here. (Insert link)
Data Retention
We will only retain personal data in order for us to fulfil your order that you have placed with us. We will never sell or distribute your personal information to third parties.
We may disclose your personal information if we are required by law to do so.
You acknowledge that the internet is not a completely secure form of communication and therefore, we cannot guarantee the security of any information you send to us (or that we send to you) via the internet. We cannot be held responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
Social Media
We love to receive reviews, photos and comments from you, however if you do send us reviews or photos of the products you received from us, we will never re-share them on our website or social media without your prior permission and we will never include personal information as part of any post.
Links to other websites
Our website may contain links to other websites of interest. However, if you use these links to leave our site, you should note that we do not have any control over another website. Therefore, we cannot be responsible for the privacy and protection of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and take a look at the privacy statement of the website in question.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.
Your Rights
In accordance with the General Data Protection Rugulations 2018 you have the right to access any information we hold about you. You also have the right to have information anonymised. Please get in touch to request this.
Changes to Privacy Policy
We reserve the right to make changes to this Policy at any time and without notice – when we do we will inform you via our website.
This Policy was last updated 17th May 2020.
Contact Us
If you have any questions regarding this policy or your personal information, please contact us at – ledrodesign@gmail.com